This Privacy Policy describes how Ashfield Editorial Inc. ("Ashfield Home", "we", "us") collects, uses, and handles information when you visit ashfieldhome.org. We operate under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
1. Information We Collect
Information You Provide
When you submit the contact form on this site, we collect your name, email address, phone number, and the message content you provide. This information is used only to respond to your inquiry and is not shared with third parties.
Automatically Collected Information
Like most websites, our server logs record your IP address, browser type, referring URL, and the pages you visit. This information is retained for up to 90 days for security and diagnostic purposes and is not used for profiling individual visitors.
Cookies
We use a single first-party cookie to record whether you have acknowledged the cookie notice. No tracking cookies, advertising cookies, or third-party analytics cookies are set. You may reject the cookie notice and the site will continue to function normally.
2. How We Use Information
Information collected through the contact form is used exclusively to reply to your message. We do not sell, rent, or disclose your personal information to third parties except where required by Canadian law or valid legal process.
3. Third-Party Links
This site contains links to external websites, including Natural Resources Canada, the Canada Green Building Council, and ENERGY STAR. These sites operate under their own privacy policies, which we do not control.
4. Data Retention
Contact form submissions are retained for 24 months or until the matter is resolved, whichever comes first, after which they are permanently deleted. Server access logs are retained for 90 days.
5. Your Rights
Under PIPEDA, you have the right to request access to the personal information we hold about you, to correct inaccurate information, and to withdraw consent to our use of your personal information. To exercise these rights, contact us at info@ashfieldhome.org.
6. Security
We take reasonable measures to protect the personal information in our possession from unauthorized access, use, or disclosure. Contact form data is transmitted over HTTPS and stored on servers located in Canada.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable law. The updated date at the top of this page reflects the most recent revision. Material changes will be noted in a brief summary at the top of the updated policy.
8. Contact
Questions about this policy can be directed to:
Ashfield Editorial Inc.
247 Ashfield Road, Unit 4
Guelph, ON N1H 6H9, Canada
Email: info@ashfieldhome.org
Phone: +1 (519) 763-5821